But most importantly, we work together with your family, discussing any re-programming, repairs, or purchases prior to offering our services to residents.
I am thrilled with the outstanding service I have been privileged to receive from Mary Taddie, Hearing Instrument Specialist, and from Kathy Kakleas, Community Relations Manager, at Onsite Hearing Care (“OHC”). They have exceeded my expectations! I am a resident at Waterstone of Lexington and was delighted to learn last year, after moving here with my husband, that OHC provides service right here for our convenience and comes for visits every 6 weeks. I signed up and started a long journey to find the ideal customized hearing aids, guided by the expert Hearing Specialists. After trying several different Hearing Aids over the past year, none of which worked for me for various reasons, finally I met Mary Taddie who was able to find exactly the right ones for my ears and I am so extremely happy: I CAN HEAR now! And Kathy has been so faithful in scheduling visits for me over the year and not giving up on me. The expertise, professionalism, diligence and commitment to customer satisfaction demonstrated by these two wonderful people is invaluable to me. I am so grateful and I do not hesitate to recommend Onsite Hearing Care.
— Patricia M. Dinneen, PhD
Resident at Waterstone of Lexington
I recently had the opportunity to experience the services of Onsite Hearing Care first hand. John Caruso the Hearing Healthcare Specialists performed a hearing test for me, as he would one of our residents. He was patient, kind, communicative, answered every question and took his time with me. In the 6 months that Onsite Hearing Care has been assisting our residents, I have had nothing but positive feedback. This is a professional organization, they communicate well with our wellness team and our residents and responsible parties. I’ve been very impressed at the service, the professionalism and the lack of a high-pressure sales pitch. It is clear that Onsite Hearing is looking for the best solutions and outcomes for our residents.
— Lea Goddard
Executive Director, Sunrise of Cohasset
Our community has had the great opportunity over the last few years to work closely with On-Site Hearing to support and care for our residents. Understanding the importance of being able to hear well effects overall engagement, the partnership to work with On-Site Hearing to come to the community and help our residents has made great improvement in their quality of life. Fran, Hank and Randy are very professional and dedication to their important roles in assisting residents with their hearing and wellbeing.
— Todd Raymond
Executive Director, Evans Park at Newton Corner
A Benchmark Senior Living Community
As a senior living company, we search for the highest quality service providers who will come to the assisted living communities and deliver excellent service. Onsite Hearing Care provides the most comprehensive hearing care services that we can offer our residents. Onsite staff come to the community, are efficient and courteous, and have a special ability to work with seniors. I would recommend them to any resident looking for hearing care.
— Hanna Zwaan
Regional Director, Health and Wellness
Brightview Senior Living
Having Onsite Hearing Care come directly to our residents is convenient and efficient. One of our residents at 101 years young just got new devices after several previous attempts by other providers that never seemed to work quite right. Her daughter told me how happier and more engaged mom is now that she can actually interact and communicate fully in her new environment.
— Peter McDonald
Executive Director, Sunrise of Leominster
Just wanted to thank you again for meeting with us last week. Getting Vera comfortable with the routine is still a work in progress, and she’s already surprised me by seeking out her unused hearing aid and putting it in a safe place (which none of us can find)…but when she’s using the device, we can sit 5 feet apart and have a conversation and I know she can hear and understand what I’m saying because she’s making jokes about things I’ve said instead of falling back on one of her stock of conversational tropes! The visit we enjoyed after you adjusted her device last Friday was the best we’ve had in months…
— Mark Matteson
Family member of resident
I have thoroughly enjoyed working with Onsite Hearing Care. They have made it so easy for both me and my residents; they not only ease access by coming to our building, but by also going to the resident apartments as necessary. To further speak of the ease of access, Kristi and Randy have made themselves available for further education whenever myself, staff, or residents have needed and they continue to supply us with whatever is required to continually accommodate our needs. I not only thank them for their service, but really appreciate their dedication and kindness when interacting with our residents and staff.
— Shamika Johnson-Adams, CDP, BRDP
Reflections Director, The Residence at Melrose Station
We are so pleased with the work of Onsite Hearing. Our residents get immediate assistance and have much better hearing because of it! With Onsite our residents are more conscientious about their hearing aids and the health of their ears. Onsite specialists are excellent with all our residents and have a gentle way with our memory impaired residents. As a staff nurse at The Commons,
I would recommend them to other communities.
— Viki Woodworth, RN
The Commons in Lincoln